Shipping policy

Orders placed by 10AM Monday - Thursday will be processed the same day and shipped the next day on a 24 hour service. You will receive your order within 48 hours

*Orders placed on Friday, Saturday & Sunday will be processed on the Monday and shipped next day on 24 hour service. 

Shipping is £5.99 per 20kg as standard to any UK address. If you want to ship overseas, please contact us for quotes.  

Anticipated Despatch Dates 24 Workwear will endeavour to meet anticipated despatch dates they are given in good faith but are not guaranteed and no liability will be accepted for any loss, costs, damages, or expense suffered by the Buyer, perceived or actual as a result of failure of the company to meet any such date. We strongly recommend the Buyer be made aware that many variables exist outside the control of the company that can affect anticipated despatch dates, including unplanned absenteeism, machinery failure, quality issues, raw material supply issues and acts of God. Therefore, buyers are recommended that they make their client’s aware of the risks before any orders are placed with the company. Orders placed on the company and subsequently accepted by the company will be on the strict understanding that no attempt will be made by the buyer to claim compensation for failing to meet the anticipated despatch date by withholding payment or seeking compensation through discounted or free stock. The buyer has the right to cancel any order on the following conditions. 1) The company has not bought the stock in specifically for the buyer’s order 2) The goods have not been printed by the time the company received notification of cancellation 3) An administration charge of £40.00 is paid to the company by the buyer. The company shall be entitled to despatch goods at any time on or before the date specified on the Sales Order Acknowledgement or other document issued by the Company relating to delivery dates and unless otherwise specified by the Buyer the Company may at its discretion despatch all of the goods in one consignment or in portions time to time before or on the specified date. If the Company fails to meet the acknowledged despatch date the Buyer is entitled to cancel the order providing that the Company is given at least three weeks lead time from the date the Company receives back from the Buyer, the signed order acknowledgement. The Company shall not in any event be liable for any special, consequential or indirect loss or damage (including, but without limitation, any loss of or in respect of profit, wages or overheads) suffered by the Buyer as a result of any delay in a failure of delivery.

 

Delivery The Company is responsible for goods to the point of despatch and may organise carriage on the Buyers behalf but only when requested to do so by the Buyer. In all circumstances, except for provision (6a) below any third-party carrier used to transport goods will be deemed to be the agent of the Buyer. The Buyer is totally responsible for goods in transit and any losses, direct or consequential, or as a result of carrier failure in meeting the delivery date is the responsibility of the Buyer. It is the buyer’s responsibility to ensure that delivery addresses are correct and that the recipient will be available to take delivery of the goods on the day they are due to arrive. If the recipient is not present to take delivery the Company will charge the Buyer for each additional attempt at delivery. The Company will under no circumstances take any responsibility for delivery to exhibition venues, conference venues and private homes even though the Company is prepared to send goods to these destinations and we do this on the Buyers behalf but always at the Buyers own risk of loss, late delivery, or non-delivery.

 

Claims on Delivery

All claims for non-delivery of any consignment shall be made in writing to the Company and any carrier engaged by the Company within five (5) working days after the date of despatch shown on the Company's invoice.All claims for short delivery shall be made in writing to the Company and carrier engaged within five (5) days after delivery of the consignment in question or five (5) days after the Company's invoice whichever is earlier, and the Company shall be given an adequate opportunity to examine (at the Buyer's premises, or that of his clients if preferred, providing the client is within the UK) the goods as received.All claims for damage to or deterioration of the goods in transit, or sub-standard quality of goods, shall be made in writing to the Company and to the carrier engaged within (5) days after delivery of the goods and the Company shall be given adequate opportunity to inspect all goods in question at the Buyer's premises (or that of his client if within the UK)Any claim which is not made as required by sub-paragraphs (a), (b), or (c) above, or in respect of which the Company is not given an adequate opportunity to examine or inspect as the case may be, shall be absolutely barred.